John Tho Tran 822 S. Cloverdale St. Apt#A Seattle, WA. 98108 Mar. 15, 1999 Dear Human Resources: I am interested in applying for the Computer Operator position within Washington. As my resume demonstrates, I have over six years experience in both software and hardware using IBM compatible, Macintosh computer. networking Windows NT 4.0 Server, Windows NT 4.0 Workstation, Windows 98, Windows 95, Novell 3.12 and Windows for Workgroups 3.11. My hardware experience in troubleshooting, maintaining, installing of PC's and peripherals, adapter boards, hard disks, CD-ROMs, memory modules, NICs card, Floppy Drive, Mother boards, making cables, Configuring network routers, TCP/IP, Gateway, IP Address in Windows NT 4.0, win 95, Novell 3.12 and Windows for Workgroups 3.11. My computer software experience includes MS-DOS 6.x, AutoCAD, MS Access, MS Works, Netscape 4.05 and various others which is shown through my resume. Thank you for considering my qualifications. I would like the opportunity to be a part of your team of professionals who are dedicated to the importance of education and the future of networking. I am available for, and welcome the opportunity to be interviewed for the position as Computer Operator position. Sincerely yours, John Tho Tran Enclosure